In this guide
Before you start
Keep the selected offer and configuration estimate at hand. Identify any commercial or operational requirement that must be clarified before ordering.
Step-by-step workflow
- Choose the runtime
Use the product comparison to decide how much operating-system control your application needs and what artifact you will deploy.
- Understand the configuration
Review published resources, billing units and the work your team will maintain. Include external dependencies and backups in your plan.
- Evaluate the application
Deploy a representative workload with suitable test data. Check access, request behavior and recovery before a larger rollout.
Which billing terms apply?
Review the selected offer, its billing components and the order estimate. Billing intervals, currencies and included quantities come from the configured plan.
Where are refund and cancellation terms?
Check the applicable offer and agreement before ordering. Contact us if a required term is not available; this guide does not create a refund or cancellation commitment.
Does the status page define an SLA?
No. Public status shows observed service health. A contractual availability commitment must be confirmed in the applicable agreement.
Which payment methods are available?
Use the methods shown for your checkout and billing account. Availability depends on the configured payment integration.
Can a budget stop spending?
No. Budget alerts monitor spending and do not automatically stop resources. Review running services and their costs in the billing console.
How should I report a problem?
Use the contact form with a concise description of the issue. Do not include passwords, API keys or customer data.
Is DDoS protection included?
Do not assume upstream DDoS mitigation from the presence of firewall controls. Confirm any protection commitment for the selected service before relying on it.
Can I manage my existing domain?
Use the supported verification and DNS workflows while keeping registration with your registrar. Follow the exact records and delegation instructions shown for your environment.
Where do I find invoices?
Use the billing console to inspect available invoices and payment information for your account.
Is every implemented feature available?
No. Availability can depend on the selected product, account policy and environment configuration. Review the published offer and the available console actions.
Check your result
You know which offer terms apply, where to review charges and which responsibilities belong to your team.
If something does not work
If a required term is missing, use the contact page to ask a specific question about the selected offer. Include its name and the requirement without sharing credentials or customer data.
- A required capability is unclear
- Use the relevant product guide and selected offer as the starting point. Describe the application requirement through the contact page.
- The quoted configuration and actual usage differ
- Compare the offer's billing components, configured resources and usage period. The billing console separates estimates from issued invoices.